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We accept the following payment methods:
PayPal: For PayPal inquiries, please contact PayPal directly at 1-888-221-1161 (US) or 1-402-935-2050 (calling from outside the US).
Cards: Coming Soon
DOES GoTronics COLLECT AND STORE MY CREDIT CARD DETAILS?
We do not collect or store your credit card details. All payments are handled by either PayPal or your credit card provider, based on your payment method. Once you reach the checkout process's final stage, you will be taken directly to PayPal's secure site. Your credit card details are never accessible to us.
HOW LONG DOES IT TAKE TO PROCESS A REFUND?
Refunds will be returned using the same method that was used to make the payment. The refund process will be completed in about 5-14 working days, depending on the bank or credit card issuer.
WHAT DO I DO WHEN MY ONLINE TRANSACTION FAILS?
A few reasons a transaction may have failed include:
Here is a list of actions you could take should the transaction fail:
If you are still having transaction problems, please contact us with the details of the error message.
PAYMENT CODE GUIDE
Code 1023, 1010, 1004, 1015
The card you selected can't be used for this transaction (some cards have restrictions on where and how they can be used).
What you can do:
Code 1024, 1014
There was a system issue (this has been logged and will be investigated by our team).
Meanwhile, you may:
Code 1001, 1003
The funding source you selected couldn't be used for this transaction.
A funding source might fail for these reasons:
What you can do:
If you're using PayPal, please visit your local PayPal website or call your local PayPal customer service for help.
Code 1012, 1002
The transaction failed for unknown reasons.
Here's what you can do:
Someone purchsed a